Business Processing

Our award winning business-processing unit (BPU) based in Northampton, provides parking related processing services to a number of local authorities, NHS Trusts, hospitals, universities and private contractors. Our high standards of service and customer care ensure that over 400,000 Parking Charge Notices and Penalty Charge Notices are successfully processed every year. 

We can provide you with Parking Charge Notices (PCN) – back-office recovery and customer service, including: 

  • Call centre

  • Full debt recovery cycle 

  • Back office processing and reporting software

  • Managed web system

  • Reconciliation and banking

  • Written appeals

  • Mail despatch

  • Reports

  • Quality audit trails

 All services are provided in accordance with the Independent Parking Committee's (IPC) Accredited Operator Scheme. 

© 2016 Open Parking.
Open Parking is a trading name of Imperial Civil Enforcement Solutions Ltd.
Company Registered in England and Wales no: 2023383 at 7 Hill Street, Bristol, BS1 5PU