Business Processing


Our award winning business-processing unit (BPU) based in Northampton, provides parking related processing services to a number of local authorities, NHS Trusts, hospitals, universities and private contractors. Our high standards of service and customer care ensure that over 400,000 Parking Charge Notices and Penalty Charge Notices are successfully processed every year. 

We can provide you with Parking Charge Notices (PCN) – back-office recovery and customer service, including: 

  • Call centre

  • Full debt recovery cycle 

  • Back office processing and reporting software

  • Managed web system

  • Reconciliation and banking

  • Written appeals

  • Mail despatch

  • Reports

  • Quality audit trails

 All services are provided in accordance with the Independent Parking Committee's (IPC) Accredited Operator Scheme. 

Recent Tweets

29 Nov 2016 at 09:24 by openparkingukNew #parking legislation could prevent #localgov from putting up #parkingcharges without first going to consultation https://t.co/96GUaI7mt8
25 Nov 2016 at 08:49 by openparkingukShould #NHS Trusts prioritise staff #parking over patient parking? What solutions could be used to ensure a balance? https://t.co/k0dgLjZ1Pu
21 Nov 2016 at 11:34 by openparkinguk#parking prangs increase as #cars get bigger and #carpark size decreases https://t.co/BKRNnishkC

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