Business ProcessingPersonal customer service throughout the process


Our award-winning business processing unit serves local authorities, NHS Trusts, hospitals, universities and private contractors. We pride ourselves on our high standards of service and customer care.

We provide back-office recovery and customer service for Parking Charge Notices (PCNs) including: 

  • Call centre
  • Full debt recovery cycle 
  • Back office processing and reporting software
  • Managed web system
  • Reconciliation and banking
  • Written appeals
  • Mail despatch
  • Reports
  • Quality audit trails

 All services are provided in accordance with the Independent Parking Committee's Accredited Operator Scheme

© 2018 Open Parking.
Open Parking is a trading name of Imperial Civil Enforcement Solutions Ltd.
Company Registered in England and Wales no: 2023383 at 7 Hill Street, Bristol, BS1 5PU

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