Education ProvidersMulti-zone parking management tailored to higher education sites


We provide a range of parking management services to universities and educational establishments across the UK. 

We offer an easy to use and cost-effective solution to managing and maintaining parking at higher education sites, while delivering a quality service to staff, students and visitors. 

Case study: The University of Sheffield

"We now have a truly integrated and responsive permit solution which is proving to be both effective and popular." Darren Hardwick, Travel Planner, The University of Sheffield

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Our solutions for universities are effective for a number of reasons: 

  • A transparent cancellation policy 

  • The provision of sensitive and supportive enforcement: many of our clients choose to have a multi-step enforcement process, with motorists being issued instructional warning notices for the first contravention. Our software, Rialto, stores the VRM details on the smartphone and if a contravention occurs a second time, then further action or a Parking Charge Notice can be issued. 

  • Our Rialto software can be set up with as many different zones and rules as you require - making it an effective way to enforce across campuses without the need for multiple members of staff or devices.

  • In addition to parking management solutions, we offer a full permit management service to staff, students and visitors. 

 
Example: Self-ticketing

The university provides its own staff. The self-ticketing option allows university-appointed patrol officers to carry out ticketing on the university's behalf.

We provide: 

Smartphones

Loaded with our Rialto app for PCN issue 

Real-time data transfer:

Real-time data transfer allows PCN data to be uploaded immediately to the Open Parking website. QR codes can be added to PCNs. Using a smartphone, the motorist will be able to scan the QR code and gain immediate access to the 'view evidence/make payment' screen of the Open Parking website, improving the speed of payment to the university. 

ScanSmarti:

ScanSmarti is our pioneering HHC ANPR software that significantly speeds up the patrol process. It allows patrol officers to continuously scan VRMs whilst walking, without the need to stop. ScanSmarti will instantly identify whether a vehicle has a valid permit or has paid for parking. This is a particularly useful tool for universities as it significantly speeds up the patrol process, allowing officers to be deployed to other areas or duties where they may be required. 

Business Processing Unit:

Our award-winning Business Processing Unit will process all PCNs on behalf of the university. We offer a manned call-centre that is in operation between the hours of 9am - 5pm, Monday to Friday, so that the motorist is able to speak directly to a trained advisor. There is also a 24-hour ATP line allowing motorists to pay their PCN securely over a phone.

Open Parking Self Service:

Motorists can securely view their PCN details, examine photographs taken at the time of issue, pay their charges or raise an appeal. 

Signage:

As part of our package, we can conduct site surveys and provide signage that conforms to the standards of the Independent Parking Committee (IPC). The university has complete freedom over the design and the branding of the signs as long as they remain compliant to the standards above. We will replace old signs or overlay existing ones to keep costs down.

Permit Management:

We can manage permits on behalf of the University. This is done using our powerful permit management software, PermitSmarti. PermitSmarti allows you to manage your service delivery differently by allowing staff, students and visitors to interact with services provided and transfer control to them 24/7. This is achieved through a real-time portal integrated with the university's website. 

Staff and students apply online through the PermitSmarti portal, which is branded with the look and feel of your website.

The system can accommodate an infinite range of permit types, including those based on Co2 emissions, tiered pricing or salary band. This can assist with the implementation of green travel plans as well as allowing you to meet your environmental objectives. We are also able to integrate with HR systems to enable monthly salary deductions. Once approved, permits are uploaded to the back office and available instantaneously on handhelds.

VoucherSmarti:

Visitor parking can be controlled by authorised parking or departmental staff using our PermitSmarti add on, VoucherSmarti. VoucherSmarti will run 24/7 via a university branded portal allowing visitors to book parking on demand. Each department is given an allocation to ensure that the service is not oversubscribed. This is an excellent alternative to scratchcards and reduces impact on the environment. All permits are offered virtually and are instantly identifiable on the HHC.

This option can be provided on a management fee basis.

Case study: The University of Sheffield

© 2018 Open Parking.
Open Parking is a trading name of Imperial Civil Enforcement Solutions Ltd.
Company Registered in England and Wales no: 2023383 at 7 Hill Street, Bristol, BS1 5PU

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