Meet the Open Parking Management Team
With many years of traffic enforcement software experience between them, the Open Parking Management Team’s mission is to constantly improve Open Parking’s software and service offering whilst constantly striving to help customers obtain their goals.
Phil Howell
Commercial Manager
Phil is Imperial’s Commercial Manager and has over eleven years of experience in the Parking industry primarily in Customer Service and Account Management, undertaking roles such as Head of Shared Service Centre, Strategic Account Director and CAZ Manager.
Phil has a track record of delivering cost benefits and significant service improvements for numerous businesses .
Jason Critchley
Business Development Manager
Jason Critchley is the Business Development Manager at Imperial Civil Enforcement Solutions Ltd, a leading UK provider of parking, environmental, and traffic management solutions. He joined the company in August 2024, bringing extensive industry experience and a proven track record in client relationship management and strategic growth initiatives.
In his role at Imperial, Jason is responsible for spearheading strategic initiatives, strengthening client partnerships, and driving business growth across the organisation’s expanding portfolio of digital enforcement and traffic management technologies. His appointment reflects Imperial’s continued commitment to innovation and market leadership within the enforcement services sector.
Prior to joining Imperial, Jason served as Senior Client Manager at Newlyn and the Omexus Group (formerly known as Equita). During his tenure, he successfully managed 45% of the Equita brand’s client base and oversaw the growth of its High Court Department—experience that equipped him with deep insight into enforcement operations, client success, and service improvement.
Beyond his professional achievements, Jason is known for his involvement in charitable initiatives. Notably, he was part of a team that completed a charity swim across the English Channel in 2023, an effort featured in the Sky Sports documentary Rugby Concussion: Turning the Tide.
Jason continues to play a key role in Imperial’s mission to deliver smarter, safer, and more efficient enforcement solutions to local authorities and public sector partners across the UK.
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